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Return Policy

Defective products

The return is accepted within 14 days if it is found that the product is defective (Construction) we offer you:
  1. Replacement with the same product.
  2. Purchase of products of equal value.
  3. Money return.
 

SHIPPING AND RETURN COSTS BURDEN OUR BUSINESS.


Non-Defective Products
Return is accepted within 14 days In any case the products must be returned perfectly, in the condition they have been received, complete and without damage and their packaging must be complete and in resale condition. If the returned products do not meet the above conditions, they will be returned at the recipient's expense.

SHIPPING AND RETURN COSTS ARE CHARGED TO THE CONSUMER.
 

Product return policy


Right of Withdrawal:

The user / consumer has the right to withdraw from the contract within 14 days from the date of receipt of our products, according to the receipt of the courier company. The above applies to the return process.

In case of withdrawal, the product should not have been used, any accompanying labels should not have been removed, the packaging should not have been opened, it should not have been damaged. In this case the return costs as well as the shipping costs are borne by the user / consumer. The following applies to defective products.

Defective products:

All the products that our Company promotes, promotes and resells through its website are of excellent quality and the appropriate care is taken so that during their packaging and transport they reach the user / consumer without damage or defects.

However, in the rare case that the user / consumer finds out after receiving our products that they have suffered some damage or have a defect then the user / consumer has the right to request the replacement of the product while retaining the right of withdrawal.

If the product is damaged or defective and the user / consumer wishes to be replaced, he can inform our Company in order to proceed with the replacement process within 14 days of receipt. In this case, the product is sent to our Company at our expense and is replaced with another product if there is availability, for which the user / consumer will be informed immediately. alternatively, the user / consumer may exercise the right of withdrawal as above. The above applies to the return process.

In case the user / consumer receives the product and does not make further reservations, then it is considered that he has received the product unconditionally.
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